Struers single service

Every quality control department is different.Our individual service allows you to focus on demand, in order to improve the uptime, reduce cost and improve the quality of the results.

Our individual services are divided into five different important aspects:

  • Installation and training
  • Preventive maintenance
  • Application of assessment
  • Inspection and maintenance
  • The calibration

Pay attention to your needs

You need to pay attention to quality control department?From the efficiency and accuracy to reduce maintenance costs, our individual service allows you to focus on the most important thing.

Our individual services by experienced technical service engineers and application specialists.A total of 12 different services, is divided into five service group.You can choose one or more individual services, and according to your requirements with us Service planand Service packTogether.

If you want us help you select a single service best fit your needs, please let us know.Your local Struers representatives are happy to be with you to discuss different options and advantages.

Individual service overview

Installation and training services:

Installation and basic training-Practical training-Operation and maintenance training

Preventive maintenance services:

Preventive maintenance service

Application of assessment:

Application of assessment

Inspection and maintenance services:

Remote diagnosis interface-Inspection service-Overhaul services-On-site maintenance services-Struers workshop maintenance services

Calibration services:

Calibration - Struers proof-Calibration - recognized

Installation and training services

To ensure good performance from the start, and your staff for the correct equipment operation and maintenance training, in order to ensure the higher operating efficiency throughout the service life of equipment.From installation to operation and maintenance training, our installation and training service to make sure that you get high returns from Struers equipment investment.

  • Installation and basic training
  • Practical training
  • Operation and maintenance training
Installation of basic training

Installation and basic training

The technology of equipment installation and final acceptance test of the function and basic training.

From the technology of equipment installation to final acceptance testing, the function of our installation and basic training services to ensure that your equipment can run smoothly from the start, and conform to the requirements of the specification.

Here to download the installation overview and basic training

Your benefit

  • According to the official of Struers checklist for equipment installation
  • The function of the final acceptance testing
  • The basic equipment training of your staff

* may need to follow the local laws and regulations

How to gain

  • From the start performance can meet the specification requirements
  • Confident of the user
  • Production of certainty

Individual preventive maintenance service

Practical training

According to your specific requirements for further training.

Quality production efficiency, predictability, and the result depends on whether the correct use of equipment and consumables.Our training for your staff to ensure their proper use of equipment, thereby helping to reduce waste and improve the quality of samples and reduce the operating costs for a long time.

Download the summary of practical training here

Your benefit

Struers experts to provide customized training according to your specific requirements.Topics may include:

  • How to ensure the quality of sample preparation or test
  • How to develop methods and ensure predictability
  • How to improve the production efficiency
  • How to operate the equipment

How to gain

  • Let the equipment in good working condition to reduce the cost of unforeseen
  • Sample preparation or test quality conforms to the specification
  • Reducing resource consumption and waste
  • Up to the user

Operation and maintenance training

Operation and maintenance training

Users and maintenance personnel for maintenance training.

Conform to the requirements of the specification for the production and do not interrupt, you need to correct and timely for operation and maintenance.Our training can help you to reduce the cost of capital operation, minimize downtime risk, avoid premature part replacement.

Here to download the operation and maintenance training outline

Your benefit

  • To maintenance personnel and users for daily, weekly and monthly operation and maintenance training
  • Keep equipment specifications stipulated by the last performance

How to gain

  • Theoretical and practical training to improve skills and knowledge
  • Reduce maintenance costs
  • Improve the uptime
  • Improve the internal power
  • Extend the service life of equipment

Preventive maintenance service

Meet the requirements of on time and to provide reliable results, you need to continue to maintain the normal operation and no accident.Our equipment of preventive maintenance services to ensure that you meet the specification requirements and normal operation, no unforeseen failure or delay.

  • Preventive maintenance service
Individual preventive maintenance service

Preventive maintenance service

The scene maintenance, to ensure the best long-term operating performance *.

Proper maintenance can ensure that you always keep the repeatability and quality of equipment, and ensure the worn parts can continue to the next maintenance visit.Through preventive maintenance services, one of our experienced technical service engineers will visit to your site, to perform from the basic cleaning and replacement of wear parts to the calibration of basic maintenance tasks.

Download the preventive maintenance service overview here

* our preventive maintenance service is tailored for your equipment.Description on the basis of the standard maintenance services here, we recommend that each running 1500 hours or perform once a year, will be subject to first come.

Your benefit

  • Equipment inspection and performance inspection
  • Basic cleaning, wear parts replacement, adjustment/calibration, software updates, equipment inspection and final functional test
  • Service report and related Suggestions

How to gain

  • Running time is longer
  • Equipment specification stated performance is guaranteed
  • Extend the service life of equipment

Application of assessment services

Our application evaluation service to make sure that you received from Struers equipment specified in the quality of preparation and high levels of reproducibility, help you to improve the results and to avoid duplication of effort.

  • Application of assessment
Application of assessment

Application of assessment

In the application evaluation report provides Struers and overview of the situation in connection with the use of equipment, consumables, and improvement Suggestions are put forward.

Most of the quality control department needs to provide rapid and reliable results, as well as the high reproducibility of sample quality and process.Our application specialists will analyze your process and working process, to make sure you can improve quality, improve production efficiency and reduce cost.

Here to download the application evaluation overview

Your benefit

  • A thorough assessment of your metallographic technique and work flow
  • Used to determine the quality and production efficiency to optimize the potential of practical skills and help
  • Application evaluation report
  • Optimization of guidance and advice

How to gain

  • Objective assessment of the current working process, method and process
  • Improve the repeatability
  • Speed up the turnover of
  • Production optimization

Inspection and maintenance services

Check in time and correct problems quickly help reduce maintenance costs for a long time, at the same time, improve equipment uptime, availability and accuracy.

  • Remote diagnosis interface
  • Inspection service
  • Overhaul services
  • On-site maintenance services
  • Struers workshop maintenance services
Remote diagnosis interface

Remote diagnosis interface

Remote diagnosis interface allows you to use fast Struers technical service engineer to provide remote support.

The faster the solve the problem, the faster you can return to normal operation.If your device is compatible with remote access solutions *, you can let Struers remote technical service engineers to solve problems, and thus to minimize downtime.In order to ensure you can control everything, you have full control over who can connect in any time.

Here to download the remote diagnostic interface overview

* the solution of the current applicable to Hexamatic, MAPS and ViaSampler - 2.

Your benefit

  • During or after the installation of the equipment through the Internet to install remote diagnostic interface
  • Use of Struers technical service engineer to provide remote troubleshooting capabilities

How to gain

  • To shorten downtime when unexpected problems
  • Reduce the service cost

Individual service to check

Inspection service

Technology assessment and maintenance of the status of the function of the equipment, and additional services.

The preparation of consistently high quality depends on 100% of the functions and the correct maintenance of equipment.Use fixed number of year for more than three years and not in accordance with Struers suggestion for maintenance of the equipment, this is especially important.Struers technical service engineers will be a review of your equipment in detail, and to recommend improvement and method to improve the performance of the equipment function.

Here to download the inspection service overview

Your benefit

  • A detailed examination to determine Struers function and maintenance of equipment
  • The results summary report
  • How about by improving functions and maintenance practices in order to realize the maximum value of advice

How to gain

  • Improve the performance and quality
  • Reduce the long-term maintenance cost
  • Extend the service life of equipment

Single repair services

Overhaul services

The comprehensive maintenance on the equipment, in order to improve the performance and prolong the service life of the asset.

Or poorly maintained equipment wear and tear may affect the outcome of predictability and quality.We to evaluate your equipment and maintenance, to ensure its compliance with safety standards, performance, conform to the requirements of the specification and fully maintain.

Download overhaul services outlined here

Your benefit

  • By Struers technical service engineers for parts maintenance and parts replacement
  • For equipment cleaning, adjustment/calibration, achieve the best performance

How to gain

  • Improve the repeatability
  • Production of certainty
  • Extend the service life of equipment

On-site maintenance services

On-site maintenance services

Equipment defect and fault diagnosis and maintenance.

Your device should be trouble-free to work every day.If your equipment unexpected failure, you need to through on-site maintenance services make it run fast recovery, so that you can meet the requirements of the quality assurance period.

Download site maintenance services overview here

Your benefit

  • By the local Struers technical service engineer for rapid and effective on-site maintenance
  • In the shortest possible outage recovery quality and production efficiency
  • Equipment performance conforms to the specification requirements

How to gain

  • Reduce downtime caused by unexpected equipment failures
  • Improve equipment utilization,
  • Extend the service life of equipment

Struers workshop maintenance services

Struers workshop maintenance services

In the local Struers repair shop for inspection and maintenance of the equipment.

If there are any result in downtime issues, you need to quickly solve the problem, in order to ensure production will not be affected.If you need more advanced maintenance, we can in our local repair shop to repair your equipment.

Here to download Struers workshop summary of maintenance services

Your benefit

  • Arrive at Struers immediately after repair shop repair, minimize downtime
  • According to restore equipment specifications or test sample preparation

How to gain

  • To reduce the maintenance cost
  • Improve equipment utilization,
  • Extend the service life of equipment

Calibration services

For the strict request of material, hardness test repeatability is very important.Only use the correct maintenance and calibration in accordance with the requirements of strict calibration verification of hardness tester, to achieve this goal with confidence.

  • Calibration - Struers proof
  • Calibration - recognized
Calibration Struers certificate recognized

Calibration - Struers proof

The hardness tester of calibration, including directly or indirectly to verify the selected number of methods.

In order to ensure your hardness tester is conform to the standard requirements, we according to the certification standards of Struers calibration.Can choose according to your hardness testing methods for calibration (including the loading area, such as HV 1 and HRC).

Here to download the calibration - Struers prove overview

Your benefit

  • For a hardness measurement calibration (directly or indirectly)
  • In the formal certificate of Struers provide calibration record
  • A hardness measurement calibration (additional metrics surcharge)

How to gain

  • Authenticated by the Struers hardness testing calibration certificate
  • The results conform to the requirements of the specification

Calibration Struers certificate recognized

Calibration - recognized

, according to the applicable standards, the hardness tester to perform calibration and the archive, including the number of selected method verified indirectly or directly.

In order to ensure the hardness tester is accord with a standard to ask of you, we do the calibration according to the internationally recognized certification standards.Can choose according to your hardness testing methods for calibration (including the loading area, such as HV 1 and HRC).

Here to download the calibration - recognized overview

Your benefit

  • According to the accepted standard of calibration, for hardness measurement calibration (directly or indirectly)
  • A hardness measurement calibration (additional metrics surcharge)

How to gain

  • To meet the requirements of calibration accepted standards guaranteed results
  • The calibration file acknowledged